When you analyse backwards item <\/p>\n\n\n\n
7 is right out of the customer persona book. <\/p>\n\n\n\n
6. build rapport <\/p>\n\n\n\n
5. Be sensitive to sanitize the environment so customers enter a neutral territory and not one smelling of danger. <\/p>\n\n\n\n
4. Be the Master of your brain. Go positive. <\/p>\n\n\n\n
3. Treat each meeting like a date. Surprise & delight with every opportunity. <\/p>\n\n\n\n
2. It doesn\u2019t matter exactly what you are doing (flying a plane or selling insurance or even a mail, proposal, or simply nurturing ) ensure you are giving your best. <\/p>\n\n\n\n
1. Set the tone immediately that you are on your customers side. <\/p>\n\n\n\n
Go read the article by Neil Pasricha in Fast Company. Link in the first comment.<\/p>\n\n\n\n
There are so many interesting ideas out there around driving Uber and Uber drivers that it is not funny. I just may compile a eBook with all the articles sharing genuine ideas that project the attitude and the ability to make the freedom and mini enterprise work for you. ( if there is one out there let me know).\u00a0 <\/p>\n\n\n\n
7 customer service lessons from the best Uber driver ever\u00a0https:\/\/bit.ly\/2KJs7nc<\/a> <\/p>\n\n\n\n Podcast featuring Vishwas Aggrawal – https:\/\/www.youtube.com\/watch?v=1xZROkbrris<\/a> <\/p>\n","protected":false},"excerpt":{"rendered":" I keep looking for ‘lessons from Uber’ articles. The lessons below are from Vishwas Aggrawal or Vish, with a 4.99 rating after 5000 rides. (you saw it right). That\u2019s right up there with Six Sigma!<\/p>\n<\/p>