{"id":2252,"date":"2019-05-23T11:34:05","date_gmt":"2019-05-23T06:04:05","guid":{"rendered":"https:\/\/pitch.link\/blog\/?p=2252"},"modified":"2019-06-26T11:54:05","modified_gmt":"2019-06-26T06:24:05","slug":"the-future-of-b2b-sales-make-buying-easy","status":"publish","type":"post","link":"https:\/\/pitch.link\/blog\/the-future-of-b2b-sales-make-buying-easy\/","title":{"rendered":"The Future of B2B sales? Make Buying Easy."},"content":{"rendered":"\n<p class=\"has-drop-cap\"><em>Eric Gervet<\/em>&nbsp;and&nbsp;<em>Steffen Ode<\/em>r authored a report for&nbsp;<strong>A T Kearney<\/strong>&nbsp;on&nbsp;<strong>The Future of B2B sales<\/strong>. \u201c<em>In a survey of 1600 top sales managers and professionals in a diverse cross section of industries from consumer goods and retail to energy and utilities\u2014including businesses that sell in turn to individual consumers and small businesses<\/em>\u201d in search of support for their hypothesis that B2B sales has fundamentally changed. The write \u201c\u2026<em>almost all will see a massive shift in bargaining power toward their customers, driven by Internet-fueled market transparency and globalization. all sorts of disintermediation and reintermediation have redefined products and services and reconfigured entire value chains\u2014routinely leading to new entrants and substitutes<\/em>.\u201d<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>With this background thier research identified 9 emerging practices grouped in 3 waves as key differentiators between the 26% leaders who were able to grow thier revenue and sales productivity at a pace significantly higher than their peers.&nbsp;<\/p>\n\n\n\n<p><em>The First Wave<\/em>, as the authors define it is&nbsp;<strong>Make Buying Simple and Easy.<\/strong><\/p>\n\n\n\n<p>It has 3 components &#8211;<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/media.licdn.com\/dms\/image\/C5112AQGyiNG8o8aNbw\/article-cover_image-shrink_720_1280\/0?e=1567036800&amp;v=beta&amp;t=1VzZ4pupMfZt0gVx8w-Gfz5cZEjUhjKQ7d8Q02C7CGk\" alt=\"The Future of B2B sales\"\/><\/figure><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Easy<\/strong>&nbsp;&#8211; a) Fast and simple to do business with&nbsp;b) Lean, Automated industrialized, and scalable Make the sales experience that are smoother. They quote example of SurveyMonkey the self service, multimedia platform that allows a wide range of users design and run thier own surveys. Typeform, a more recent example reinforces similar trends.&nbsp;<\/li><li><strong>Anytime<\/strong>&nbsp;<strong>Anywhere<\/strong>&nbsp;<strong>Anyway &#8211;&nbsp;<\/strong>a)Extensive use of Digital Channels&nbsp;b) Alignment of all channels and touch points. Rise of conversational marketing and chat bots allow B2B products and services to offer 24\/7 accessibility in a connected environment. Example of \u201cWurth, a wholesaler of diversified goods and services offers integrated experience across its 32000 direct sales reps\u201d is cited as an example. &nbsp;<\/li><li><strong>Anticipative and Personalized&nbsp;<\/strong>&#8211; a) Customized interaction models b) Preconfigured, segment-specific value propositions. Technical product and solutions providers have deployed configurators and support tools to great sales success. \u201cMy IBM\u201d and Easy Select from KSB &#8211; a pump suppliers are examples of this shift and adoption by businesses.&nbsp;<\/li><\/ul>\n\n\n\n<p>The other two waves include&nbsp;<strong>Maximizing Customer Value&nbsp;<\/strong>and<strong>&nbsp;Redefining Customer Value<\/strong>.&nbsp;<\/p>\n\n\n\n<p>The report, though a few years old makes definite sense and actually shows that trends that are now mainstream were correctly identified for consideration. The core of the new sales is&nbsp;<em>Making Buying Easy.&nbsp;<\/em><\/p>\n\n\n\n<p>What are you doing to Future proof your sales?<\/p>\n\n\n\n<p>Link to full&nbsp;report:&nbsp;<strong>The Future of B2B Sales&nbsp;<\/strong><a href=\"https:\/\/www.atkearney.com\/strategy-and-top-line-transformation\/the-future-of-b2b-sales\">https:\/\/www.atkearney.com\/strategy-and-top-line-transformation\/the-future-of-b2b-sales<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Eric Gervet&nbsp;and&nbsp;Steffen Oder authored a report for&nbsp;A T Kearney&nbsp;on&nbsp;The Future of B2B sales. \u201cIn a survey of 1600 top sales managers and professionals in a diverse cross section of industries from consumer goods and retail to energy and utilities\u2014including businesses that sell in turn to individual consumers and small businesses\u201d in search of support for [&hellip;]<\/p>\n<\/p><div class=\"more-link\"><a href=\"https:\/\/pitch.link\/blog\/the-future-of-b2b-sales-make-buying-easy\/\" class=\"btn btn-small btn--dark btn-hover-shadow\"><span class=\"text\">Continue Reading<\/span><i class=\"seoicon-right-arrow\"><\/i><\/a><\/div>","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"inline_featured_image":false,"ub_ctt_via":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[69,74],"tags":[70,77,162],"class_list":["post-2252","post","type-post","status-publish","format-standard","hentry","category-what-i-learnt-today","category-sales","tag-alwayslearning","tag-sales","tag-b2b"],"aioseo_notices":[],"featured_image_src":null,"author_info":{"display_name":"Subhanjan Sarkar","author_link":"https:\/\/pitch.link\/blog\/author\/subhanjan\/"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paX7jg-Ak","_links":{"self":[{"href":"https:\/\/pitch.link\/blog\/wp-json\/wp\/v2\/posts\/2252"}],"collection":[{"href":"https:\/\/pitch.link\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pitch.link\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pitch.link\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pitch.link\/blog\/wp-json\/wp\/v2\/comments?post=2252"}],"version-history":[{"count":0,"href":"https:\/\/pitch.link\/blog\/wp-json\/wp\/v2\/posts\/2252\/revisions"}],"wp:attachment":[{"href":"https:\/\/pitch.link\/blog\/wp-json\/wp\/v2\/media?parent=2252"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pitch.link\/blog\/wp-json\/wp\/v2\/categories?post=2252"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pitch.link\/blog\/wp-json\/wp\/v2\/tags?post=2252"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}