{"id":3555,"date":"2019-11-26T10:55:00","date_gmt":"2019-11-26T05:25:00","guid":{"rendered":"https:\/\/pitch.link\/blog\/?p=3555"},"modified":"2019-12-21T10:59:51","modified_gmt":"2019-12-21T05:29:51","slug":"did-you-hear-about-webpt","status":"publish","type":"post","link":"https:\/\/pitch.link\/blog\/did-you-hear-about-webpt\/","title":{"rendered":"Did you hear about WebPT?"},"content":{"rendered":"\n<p class=\"has-drop-cap\"><a href=\"https:\/\/www.linkedin.com\/in\/ACoAAAEfOUEBnFvHkdAxujLLcwOwrhHJXyrg8NU\/\">Heidi Jannenga,<\/a> founded  WebPT way back in 2006 &#8211; a cloud based saas platform for the rehab industry. Today WebPT has over 30% market share and 13000 + customers with 99% retention and not CRM pipeline.  <\/p>\n\n\n\n<!--more-->\n\n\n\n<p>She appeared for a session at Saastr 2019 along side <a href=\"https:\/\/www.linkedin.com\/in\/ACoAAAA1aN8BmBh5FmSPac32QR0ACIbX5brUDSs\/\">Nancy Ham<\/a>, CEO WebPT and <a href=\"https:\/\/www.linkedin.com\/in\/ACoAAAA-BbIB8SuSj2wUWfwyZ0CnDtU4W4INE1A\/\">Rebecca Buckman<\/a>, VP, Marketing Communication Battery Ventures.  The discussion is an eye opener.  <\/p>\n\n\n\n<figure class=\"wp-block-embed-youtube aligncenter wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<span class=\"embed-youtube\" style=\"text-align:center; display: block;\"><iframe loading=\"lazy\" class=\"youtube-player\" width=\"810\" height=\"456\" src=\"https:\/\/www.youtube.com\/embed\/F0T74ACeNVw?version=3&#038;rel=1&#038;showsearch=0&#038;showinfo=1&#038;iv_load_policy=1&#038;fs=1&#038;hl=en-US&#038;autohide=2&#038;wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\"><\/iframe><\/span>\n<\/div><figcaption>8 Tough Lessons from Closing 12,000 Customers at WebPT<\/figcaption><\/figure>\n\n\n\n<p>Some excerpts &#8211;  <br>\u201c\u2026the company was founded with one killer product, electronic medical record, and a maniacal focus on being the best, being first, being SaaS\u2026..That\u2019s the path we\u2019ve been on. We have more than 13 products now in our 11th year.\u201d  <\/p>\n\n\n\n<p>\u201cWe instituted internally something we call our member moonwalk, which essentially is a goal for every employee within the organization, especially our developers to actually spend a day at a clinic understanding and seeing our platform in action.\u201d  <\/p>\n\n\n\n<p>\u201cI think that (Customer Feedback)  has been part of our secret sauce from the very beginning. \u2026 We call our customers members .. created something called the ideas portal.. \u201d <\/p>\n\n\n\n<p>Read the wrap by <a href=\"https:\/\/www.linkedin.com\/in\/ACoAABxHEH4BEVPIho6HReR6EzvoaF7W0isowgA\/\">Faith Storey<\/a> or watch the video.  Either way you will learn what you need to pay attention to as you build your niche saas play.   <\/p>\n\n\n\n<p>Where I learnt this #330 <\/p>\n\n\n\n<p>8 Tough Lessons from Closing 12,000 Customers at WebPT <a rel=\"noreferrer noopener\" target=\"_blank\" href=\"https:\/\/www.saastr.com\/8-tough-lesssons-webpt\">https:\/\/www.saastr.com\/8-tough-lesssons-webpt<\/a>\/<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Heidi Jannenga, founded WebPT way back in 2006 &#8211; a cloud based saas platform for the rehab industry. Today WebPT has over 30% market share and 13000 + customers with 99% retention and not CRM pipeline.<\/p>\n<\/p><div class=\"more-link\"><a href=\"https:\/\/pitch.link\/blog\/did-you-hear-about-webpt\/\" class=\"btn btn-small btn--dark btn-hover-shadow\"><span class=\"text\">Continue Reading<\/span><i class=\"seoicon-right-arrow\"><\/i><\/a><\/div>","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"inline_featured_image":false,"ub_ctt_via":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[68,69],"tags":[],"class_list":["post-3555","post","type-post","status-publish","format-standard","hentry","category-saas","category-what-i-learnt-today"],"aioseo_notices":[],"featured_image_src":null,"author_info":{"display_name":"Subhanjan Sarkar","author_link":"https:\/\/pitch.link\/blog\/author\/subhanjan\/"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paX7jg-Vl","_links":{"self":[{"href":"https:\/\/pitch.link\/blog\/wp-json\/wp\/v2\/posts\/3555"}],"collection":[{"href":"https:\/\/pitch.link\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pitch.link\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pitch.link\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pitch.link\/blog\/wp-json\/wp\/v2\/comments?post=3555"}],"version-history":[{"count":0,"href":"https:\/\/pitch.link\/blog\/wp-json\/wp\/v2\/posts\/3555\/revisions"}],"wp:attachment":[{"href":"https:\/\/pitch.link\/blog\/wp-json\/wp\/v2\/media?parent=3555"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pitch.link\/blog\/wp-json\/wp\/v2\/categories?post=3555"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pitch.link\/blog\/wp-json\/wp\/v2\/tags?post=3555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}