Brad Jeavons on Agile Sales: Delivering Customer Journeys of Value and Delight
In his session, Brad Jeavons explains how Agile Sales applies Agile principles in developing a sales methodology that can help sales teams develop a culture of innovation focused on their customers. Using agile techniques taken from successful agile deployments, it takes salespeople through the customer’s buying journey using a step-by-step process. Agile Sales bring a new dimension to the sales function through the practice of continuous improvement. Technology and competition are disrupting the sales process so new ways of defining customer experience and engaging with the buyer are crucial if sellers wish to provide differentiated experiences. The Agile Sales method shows how to empower teams to engage with the buyer and provide amazing experiences that result in greater value for the customers and themselves.