Storytelling vs Detail-telling
Can you really learn from peers? From reading, from books, form Webinars and podcasts? If you can distill, you can. It is difficult to retain details but the broad idea stays. That’s why mental models are useful for success (Charlie Munger) and storytelling is so effective. The first time I heard Brian Chesky on Masters of Scale talking about customer experience rating and imagining what a 11star experience would be like – it stayed with me. Through numerous retelling (exactly like stories – the ones we like we tell others) it went deeper into my consciousness.
