Honing your mental strength
A founders life is fraught with pressures and unexpected setbacks. Rarely, if ever is life smooth going for long stretches and this impacts many more than we would like to believe.
Customers on Customer Service
How do Customers define satisfaction? Which channels do they turn for support? When do they want self-service? Answers to these and other questions were attempted by Groove in their recently published report ”80 Customer Service Statistics” with data sourced from multiple companies and arranged under 8 segments like Customer Satisfaction, Customer Support Channels, Customer Self Service etc.
Using Quora to promote your Startup
You are the founder of a novel new Startup. What is the best way to get the word around. Because you need to be visible and known. Of course you can spend investors money (or your own) run PPC ads, buy booths in conferences etc. But what if you do not have a lot of cash? Content marketing could be your answer. Hubspot has championed this idea and branded this as Inbound to great success. Where does one get started?
Putting words into any mouth
The ability to realistically put words into your mouth could be a serious invasion of privacy and new technology is capable of pulling off astonishing level of originality.
The Youngest (Self made) Billionaire ever
That’s right. Earlier than Bill, earlier than Marc, she is undoubtedly a child of the technology era. Yet she has nothing to do with tech.
Mental Models for your sales hiring
Tomasz Tunguz wrote this lucid post on using mental models for Sales hiring at Startups. The first is that of looking at the experience of the sales person through the lens of Market Leader or Market Challenger. Selling for a Market leader is considerably easier and allows sales people to leverage the brand. However selling for a startup is very different and involves educating the market and convincing the buyer to abandon the market leader in the process of buying the challenging solution,
Developing a Resilient Mindset
Pressure in work life is a given today and how you manage pressure could make the difference between a healthy and happy life or otherwise.
The best leaders, according to Kate Snowise, “adapt promptly without thrown off course by the uncertainty” pressure brings.
Valuing your SaaS
This is a complex and often opaque process. There has been a lot written about and discussed. The rule of thumb is that a SaaS that shows definite growth trajectory can expect a 10X revenue x rate of growth x net renewal rate, as post money value, give and take.
How did Unicorns look like as startups?
This is a question that comes up often and Ali Tamaseb, partner DCVC, spent 300 hours analyzing public data, talking to founders and combing through Crunchbase and PitchBook on exaclty this topic .
Start by stopping free giveaway of your own data
One misconception many of us carry is that when in Incognito mode our browsing is private and not tracked. This is totally incorrect. What it does is that it doesn’t keep any record on the computer where it is being used. But the ISP’s and sites like Google and Facebook can see exactly what we are doing even if we are in the incognito window.
