Jeffrey P. Bezo’s letter to Amazon shareholders clocked its 20th this year. A much anticipated annual ritual, it is led with thoughts, that I presume, are top of his mind. Over the years it has ranged from philosophical, to strategic, to tactical.
Today it was my source of learning about “high standards” in everything. The four elements of High Standards as Jeff sees them, are: “…they are teachable, they are domain specific, you must recognize them, and you must explicitly coach realistic scope.”
The link to the full letter is given below. I recommend it.